A Customer Story: Knudsen Consulting Installs a Background Music Sound System That Just Works

Background

Knudsen Consulting is a managed service provider out of Irvine, California, led by Kenneth Knudsen. With over 16 years of experience in IT consulting, managed services, and cloud solutions, the firm assists businesses in implementing technology that is efficient, secure, and aligned with their operational goals.

For this project, one of their clients had a straightforward request: add background music to the office, set up paging through the phone system, and improve the space's overall sound. The client needed a practical background music sound system that would operate reliably without becoming another thing to manage.

The Challenge

The priority was keeping the setup simple and cost-effective without cutting corners on quality. 

The client needed:

  • Background music playing throughout the office
  • An office paging system tied into their new phone system
  • Clear, consistent sound coverage across the space
  • An easy-to-use system that wouldn't require ongoing adjustment

In short: set it up and forget about it.

The Solution

After Knudsen Consulting found Pure Resonance Audio while researching options online, Kenneth connected with sales engineer Andrew McPherson to review the project requirements. 

The recommended solution provided a way to handle music, paging, and office sound masking in one cohesive system by combining a ceiling speaker system, a rack-mount mixer amplifier with Bluetooth connectivity, and a white noise generator to improve the acoustic environment. 

Kenneth had no reservations about the products, noting everything was “fairly priced, good quality, and fit the needs of the customer”.

Equipment Used

(8) C3 3" Micro Ceiling Speakers
(1) Sound Masking Generator Bundle with Rack Mount Mixer Amplifier
(1) VC50W Decora Volume Control

Installtion & Setup

The office music system installation was designed for quick deployment and minimal complexity. The compact C3 ceiling speakers allowed for quick, secure, and clean installation and flexible placement throughout the office.

Paging was easily integrated, and the centralized rack-mount mixer amplifier streamlined management, while Bluetooth connectivity enabled simple, high-quality music streaming from any connected device.

Sound masking was also added for the office using a plug-and-play white noise generator, providing consistent ambient coverage to help reduce distractions and improve speech privacy.

Overall, the installation process was efficient and hassle-free. No delays, no unnecessary complexity, just a system that was easy to implement and ready to perform.

Results

Background music plays clearly with consistent coverage, paging works across the office, the sound masking keeps things comfortable without anyone really noticing it's there, and the office paging system integrated seamlessly with their communication infrastructure.

They rated the sound system a 10 out of 10, stating: "It just works - no issues, and the audio is good for the size of the speakers. Your products are great, and you were also very responsive when explaining options.

What Pure Resonance Audio provided wasn't any single feature. The value came from a complete solution that was easy to install, simple to operate, reliable, and required minimal ongoing management. All backed by clear communication and responsive guidance throughout the entire process.


Want to set up an office music system installation or sound masking for your space? Explore the equipment used in this project or contact our team to design a setup tailored to your application, budget, and goals.